When I was little, my parents instilled in me the habit of saying “please” and “thank you” in a number of situations. It was polite, and if I didn’t include the word, I got “the look” and a whispered reminder to say the word(s) I’d omitted. As I got older, the habit actually started to mean something.
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Hub Pen Company, Braintree, Mass., hired Tracy Joyce as a customer service representative. Joyce, who has 10 years of administrative experience, will cover North Dakota, Ohio, Rhode Island and South Dakota.
Read MoreSelco, Tulsa, Okla., unveiled Dial Revolution, a new process that permits customers to conceive their own watch dial designs. The program allows customers to choose almost any face design and pair full-color capabilities with Selco’s coining processes as well.
Read MoreAAA Umbrella/Satchels New York changed its name to AAA Innovations. Its headquarters also moved to a facility that is about 35 percent larger in Norwood, N.J., which is about a mile south of its previous Northvale, N.J. location.
Read MoreIn order to focus on its marketing growth, London-based 4imprint Group, parent company of top 10 distributor 4imprint, announced it has sold SPS, a portion of its business that serves as a European promotional products supplier and is based in Blackpool, England.
Read MoreTo cater more to its distributors, Halls & Company, Brooklyn Park, Minn., unveiled its new, customer-focused ID Line website, offering easy access to sales tools, quotes for its badges and badge accessories, and shipping information, all of which previously weren’t available online.
Read MoreGet your votes in his week’s video battle before it closes tomorrow morning.
Read MoreCharles River Apparel, Sharon, Mass., has launched the video component of its 2014 advertising campaign, “Look Good, Feel Good, Charles River Apparel.”
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“Thank you.” Powerful couple of words there, right? Thanks for holding the door. Thanks for introducing me. Thanks for helping with my dead battery. When someone does something for you, a sincere expression of gratitude is just the right thing to do.
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We all have our breaking points in our personal and business lives. A supplier recently did get mad at me and was not controlled in responding. The experience got me thinking about different approaches to handling business situations.
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