Velocity Print Solutions to Consolidate Operations at Glenville, N.Y. Plant

Velocity Print Solutions, Scotia, N.Y., announced its decision to close its Middlebury, Conn. printing plant and expand its Glenville location. The commercial printer will add up to 20 new jobs over the next three years, and invest more than $300,000 to move and install its printing equipment at the currently 80,000 square foot site, located in the Glenville Business and Technology Park. The Connecticut sales office will remain open.

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American Roller Co. holds company meetings in Mexico

A roller supplier based in Union Grove, Wis. is uniting its employees from its nine manufacturing facilities for a four-day event in Cancun, Mexico. More than 30 American Roller Co. employees and their spouses will travel south of the border next month to the all-inclusive resort Golden Parnassus where executive management as well as sales- and plant-management teams will get to know their peers at other sites and gain insight on teamwork, sales strategies and future business developments.

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San Francisco Proposes Bottled Water Ban

The first city to ban plastic bags has become a pioneer again by considering the prohibition of distributing bottled water on city property. If approved, the legislation, introduced Dec. 17, would phase out the sale and distribution of plastic bottles containing 21 or fewer ounces of water on municipal property starting Oct. 1, 2014.

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Become a Better Strategic Partner by Helping Your Clients Plan

The promotional products industry for decades has bred reactive salespeople. As I have interviewed top performers over the years, one trait seems to surface more times than not. It’s not the verbalizing of having “great customer service,” no, it’s actually putting that statement into practice well beyond what most would consider good customer service.

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