Today, I’m going to share with you a simple strategy for disengaging with those crazy customers—the ones that can ruin your days and give you sleepless nights.
Read MoreWould You Fire This Customer? (Part 2)
Category: Uncategorized
Communicate Better, Sell More
Ryan Sauers talks with me about his new book and the importance of understanding how you (and others) talk and listen.
Read MoreOffice Items, Good Reads, and Conan O’Brien
Food for thought on your Monday afternoon.
Read MoreParanoid Privacy Parts
Chicken little says the sky is falling on your privacy. He says you need to opt out of Google’s new privacy policy and a whole bunch more or risk everyone knowing everything about you.
Read MoreEase Inbox Insanity
Your inbox is your to-do list, and I have a single tip to help you ease your inbox insanity, one that will change your day more than any other tip.
Read More4 Valentine’s Day Promotion Ideas
A supplier weighs in on wellness campaigns. Plus, some editor-approved Valentine’s Day products. Use these suggestions for your clients (or your valentine).
Read MoreLove Your iPhone Just A Bit More!
I use an iPad and I love it. While I love my Droid because it is much easier to type on than an iPhone, for most people I recommend iPhones. Here are a few tips to make typing easier on your iPhone and your iPad.
Read More10 Things I Learned in Dallas
Facts and insights from the 2012 ASI Dallas show.
Read MoreLoopholes in Product Safety Law Put Compliance Burden on You
You sell a product to a Little League for distribution to 7-year-olds. Would your client expect the product to comply with Federal children’s product standards?
Read MoreThe First Step of Small-Business Marketing: Choice Responses
The most thought-provoking responses to last week’s question of, “When planning a marketing campaign, what is the first question you ask?”
Read More